Riders
Booking questions, payment issues, receipts, guardian consent, refunds, site issues, and incident reporting.
Help
Help with bookings, facility setup, and account access.
Riders can get help with booking questions, payment issues, receipts, guardian consent, refunds, site issues, and incident reporting. Hosts can get help with supplier details, facility setup, hazards, documents, review status, and payout readiness.
Hosts
Supplier details, facility setup, hazards, documents, review status, and payout readiness.
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Results for “booking questions”
1 help path matched your search.
Rider
Booking questionsCheck the session details, access instructions, booking status, and the next step if plans need to change.
- Open the booking flow or rider account to confirm the booking status.
- Check the host supplier, access notes, rules, and current status before changing plans.
- If the booking is already confirmed or paid, use the cancellation or refund path that matches the terms shown on the booking.